Phenomenon of Psychological Contract in Higher Education
https://doi.org/10.56414/jeac.2022.3
Abstract
Backgrond. Despite the fact that the phenomenon of the psychological contract has been studied in foreign science for over half a century, it has not received due consideration in Russian psychological, economic and sociological scientific thought. This allows updating the topic and initiating its understanding in new socio-economic conditions. Under the psychological contract, we mean informal labor relations that develop between an employee and an employer in an organization, during which mutual expectations of the parties arise and are maintained, which are rarely articulated, realized, are veiled or general in nature, the violation of which leads to destabilization of the labor process (labor disputes, conflicts, staff turnover).
Purpose. The purpose of the article is to analyze the phenomenon of the psychological contract from the position of sociological science and the ways of its implementation in the system of domestic higher education.
Materials and Methods. The main data collection methods were a theoretical analysis of standard contracts concluded between a teacher and a university, and a semi-standardized interview method that allows obtaining factual data from the teaching staff of three Moscow universities regarding the implementation of a psychological contract and the most typical areas of its violation.
Results. The study revealed the following patterns: a significant excess of the workload actually performed by the teacher, which is not reflected in his individual rating, KPI criteria (effective contract) and, accordingly, is not monetized; the frequency of behavior of the competition for the position of teaching staff as a latent impact on the employee on the part of the employer in a competitive labor market; changing the requirements for the education and competencies of the employee; inconsistent and contradictory management style, which gives rise to a feeling of insecurity, deceived expectations, disappointment in the profession, which leads to a decrease in labor efficiency, health problems, and professional burnout.
Implications. The results and conclusions of the study can be used to create internal regulatory documents of the university, to regulate in more detail the rights and obligations of the teaching staff, which will improve the quality of the organization's management; to standardize the activities of a teacher in accordance with the level of his education, received a scientific degree and title and develop clear KPI criteria; to create conditions for prevent- ing staff turnover, increasing labor motivation of employees, maintaining physical and psychological health.
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For citations:
Besschentnova O. Phenomenon of Psychological Contract in Higher Education. Journal of Employment and Career. 2022;1(1):10-21. (In Russ.) https://doi.org/10.56414/jeac.2022.3
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